Introduction Thank you for using Hi-Re's services and platform, which connects top African professionals with global clients seeking premium skills. Hi-Re Africa. ("Hi-Re," "we," "us," or "our") operates this platform to offer clients the best African talent, with a special focus on Ghanaian professionals. Our services include a rigorous vetting system, milestone-based progression, and a secure payment process to ensure trust and high-quality outcomes.

Hi-Re sources and matches top professionals across various fields, including marketing, project management, graphic design, and web development. Our offerings include secure, milestone-based payments, direct freelancer-client interactions, and transparent performance tracking. For this privacy policy, "Services" refers to our platform features, project management tools, and vetting processes.

Hi-Re is committed to respecting your privacy rights and protecting your data. Unlike other platforms, we do not sell your information. This Privacy Policy details how we collect and use your information in compliance with relevant data regulations.

Scope This Privacy Policy applies to freelancers, clients, job applicants, and site visitors using Hi-Re's services. It explains how we handle personal data, including data collected via Ghana Card for identity verification purposes

Hi-Re Privacy Policy

Introduction Thank you for using Hi-Re's platform and services, which connect skilled African freelancers and global clients. Hi-Re, Africa. ("Hi-Re," "we," "us," or "our") operates this platform to provide a transparent and secure environment for hiring top African professionals. This Privacy Policy explains our data collection, retention, and usage practices, outlining how and why we handle your information. Hi-Re respects your privacy rights, and we commit to safeguarding your data under relevant data protection laws.

By using our platform, you agree to the terms outlined in this Privacy Policy.

Scope

This Privacy Policy applies to:

• Freelancers and Talent
• Clients and Prospective Clients
• Job Applicants
• Site Visitors

1. Collection and Use of Personal Data

The types of information we collect and how we use it vary based on our relationship with you.

1.1 Freelancers and Talent

Information We Collect

• Information You Provide: During the application and vetting process, we collect your name, contact information, address, work experience, education, references, and, for verification purposes, a Ghana Card (for Ghana-based freelancers).
• Biometric Verification: We may request you take a photo of your Ghana Card for identity verification. Verification data will be processed through our trusted service providers and deleted upon completion of the verification. We do not retain your biometric data.
• Other Data: We may collect other data, including portfolio samples and client feedback, to assess your performance and maintain your profile on Hi-Re.

How We Use the Information

• To verify and confirm your identity as a Ghana-based freelancer.
• To manage your account, vet qualifications, and match you with client projects.
• To ensure high standards through performance monitoring and client feedback.
• To respond to inquiries, address complaints, and maintain platform integrity.

1.2 Clients and Prospective Clients

Information We Collect

• Information You Provide: When creating an account or engaging with talent, we collect names, job titles, contact information, project requirements, payment details, and company information.
• Information from Third Parties: We may supplement our records with publicly available information or third-party sources about your business to better understand your needs.

How We Use the Information

• To connect you with verified freelancers and manage your account.
• To handle project requests and client-service interactions.
• To prevent fraud and ensure payment security through our platform's escrow system.
• For marketing purposes, including informing you of relevant services, updates, and events.

1.3 Job Applicants

Information We Collect

• Application Data: When applying for a position with Hi-Re, we collect your name, contact information, qualifications, employment history, and references. With consent, we may also record audio or video interviews for assessment and training.

How We Use the Information

• To process job applications and make informed recruitment decisions.
• To communicate with you about career opportunities.
• To comply with our legal obligations and ensure data security.

1.4 Site Visitors

When you interact with Hi-Re through our website, we automatically collect certain data, including:

• Log Data: We record your IP address, browser type, operating system, and date and time of access.
• Cookies and Tracking: We use cookies to enhance the site experience. For more information, please refer to Hi-Re's Cookie Policy.

2. Sharing of Personal Data

Hi-Re may share your data in the following circumstances:

• With Third-Party Service Providers: We share data with trusted service providers for identity verification, such as Ghana Card-based authentication, payment processing, and other essential functions. These providers are contractually obligated to protect your data.
• For Legal Compliance: We may disclose information when required by law or to respond to legal requests.
• With Consent: In cases where we need your explicit consent, we will inform you and obtain permission before sharing data outside of the specified purposes.

3. Data Retention and Security

We retain your personal data only for as long as necessary:

• Retention Periods: For freelancers, we keep data related to verification and performance as long as you are actively engaged on our platform. For clients, we retain data for contract management and legal compliance purposes.
• Security Measures: Hi-Re uses encryption, access control, and secure servers to protect your data. We conduct regular audits to maintain data integrity and privacy.

4. Your Rights

Depending on your location, you may have the right to:

• Access Your Data: Request details about your personal data we hold.
• Correct Your Data: Update or correct inaccuracies.
• Delete Your Data: Request the deletion of data that we are not legally required to retain.
• Opt-Out of Marketing Communications: Follow instructions in emails or contact us at [email protected] to opt out.

5. Ghana-Based Identification Verification

For Ghana-based freelancers, Hi-Re uses the Ghana Card for identity verification. We collect only the necessary data from your Ghana Card to verify your identity, which we securely process and delete once verification is completed. Verification is performed solely for security and to confirm your eligibility on the platform.

6. Children's Privacy

Hi-Re does not knowingly collect or store personal information from individuals under 18 years of age. If we discover such data, it will be promptly deleted.

7. Changes to This Privacy Policy

Hi-Re may update this Privacy Policy periodically. Any changes will be posted on our platform, and if significant, we will provide a more prominent notice. Continued use of our services after such changes constitutes acceptance of the updated policy.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Hi-Re Africa
Email: [email protected]
Address: Accra, Ghana